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      Medallia

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      Lead Generation Representative Interview

      10 Nov 2015
      Anonymous interview candidate
      Palo Alto, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Medallia (Palo Alto, CA) in Oct 2015

      Interview

      Went through all of the hoops and got to the offer stage. At the end of each interview I asked for general impressions, and all of them were positive and some said that I'd be an excellent fit for the company. My culture interviewer mirrored that, however when I found out I wouldn't get the offer, the recruiter cited some red flags in my culture interview. Either my interviewer lied to my face, or they had to come up with some BS excuse as to why they couldn't give an offer. I was disappointed they couldn't elaborate or tell me more about why they couldn't. I flew out on my own dime, twice to show my commitment to Medallia (something they encouraged) and with 6/7 people who liked me and positive feedback, I wouldn't have expected to be led on for so long.

      Interview questions [1]

      Question 1

      Tell us about a time where you failed.
      Answer question
      7
      avatar
      Medallia response
      10y
      Your review really hit home, the lack of transparency you describe is completely unacceptable and contrary to our company values. I followed up with the hiring managers to see what happened, and they said that there was a breakdown in the communication between the different interviewers involved. I sincerely apologize for this, and the lack of honest feedback you received. On my end, I was extremely impressed with your background and interviews, but the decision came down to a pool of extremely qualified candidates, and a tough decision had to be made. If you'd like more specific feedback, please email me at rgonzalez@medallia.com.