The interview process was fair. It was 3 rounds of interviews. Always with staff or management that you would have interactions with. While you are asked the normal questions, they also get granular and ask questions that pertain to the role.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult customer.
Applied and received an email about a first interview. We scheduled and I was told I would receive a Zoom link, but I never received one. I dropped out at this point - don't schedule interviews with candidates, make them change their schedules, and then not even remember to send the invite.