simple questions with decision made solely through team needs at the time. the process was decently thorough and could potentially be shortened. first round HR screen followed by an interview with each team.
I applied in-person. The process took 3 months. I interviewed at Moneta Group in Mar 2021
Interview
Ovreall a good interview that was not too hard. More of multiple get to know you situations rather than testing on technical skills. Go into it to see if you are a good fit for the team. Big importance on what team you get put on.
Interview questions [1]
Question 1
Describe situations where you have failed in the past.
I applied online. I interviewed at Moneta Group (Saint Louis, MO)
Interview
3 round interview process, first met with a talent recruiter who wanted info about my background and skills, then she set up the second interview with a team who was looking to hire another CSM. Second interview was similar, just with more people. Third round I met with team partners and had similar conversations. Everyone was very friendly and forthcoming, wanted to make sure I would enjoy working with them.
Interview questions [1]
Question 1
Do you have any relevant experience dealing with client complaints?