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      NEXT

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      Customer sevice advisor Interview

      25 Jun 2026
      Anonymous interview candidate
      Doncaster, England
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at NEXT (Doncaster, England)

      Interview

      Interview was great and the questions was more situational. The interviewer after finishing the interview helped me to understand my weak points and it really helped me. Even though I passed the call interview, after a couple of days they contacted me saying the role was filled and the interview I attended will stay valid for 6 months and I can move directly to the office interview.

      Interview questions [1]

      Question 1

      Asked about my current situation. Asked about a situation where a customer was wronged by not delivering the item they ordered due to the item being out of stock and how I would resolve the situation
      Answer question