I applied online. The process took 2 weeks. I interviewed at NEXT (London, England) in Aug 2016
Interview
Overall the process was very straightforward and pretty easy. I first applied online and then received a follow-up call shortly after where I was asked to explain some of the points that I made on my cv (e.g. my work experience history, hobbies and interests etc.). Then I later received a call asking me to come into store for an interview which took approximately an hour. This interview mainly consisted of me demonstrating my customer service skills on the shop floor e.g. at the front of the store and in the dressing rooms. Then i was asked to wait for a little while whilst they decided whether to give me the position.
Interview questions [1]
Question 1
I was asked to demonstrate my customer service by being put on the shop floor for a short period of time.
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot