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      NEXT

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      Sales Associate Interview

      25 Jan 2020
      Anonymous employee
      Bicester, England
      Accepted offer
      Positive experience
      Average interview

      Application

      The process took 2 weeks. I interviewed at NEXT (Bicester, England) in Jan 2020

      Interview

      ONLINE & PHONE INTERVIEW - I applied online, then a few days later I was greeted with an email saying I passed the online interview and had to sit tight for a phone call if I was successful beyond that. After a week, I received a phone call asking if I'd like to participate in a phone interview. They asked me a few of the questions and was then told that they would like to invite me for a face-to-face interview. IN-STORE INTERVIEW - After arriving, I was given a few tasks to do to test how well I handle customer service / warehouse. These tasks were to interact with customers, make sure the store-floor was tidy and presentable and then to scan / sort a few items in the stockroom. Soon after, they accepted my application and will be phoned in a few days. This process was very clean and really showed me the kind of company I was going to be involved in. I couldn't have asked for a better interview process. I've only been working for them for a day and I can honestly say - I love the team so far! I look forward to my future with this position and to work alongside my new colleagues.

      Interview questions [3]

      Question 1

      It doesn't have to be about Next, but can you tell me a time where you received exceptional customer service?
      Answer question

      Question 2

      Why would you like to work for us?
      Answer question

      Question 3

      What makes you suited for this position?
      Answer question
      1

      Other Sales Associate interview reviews for NEXT

      Sales Associate Interview

      28 May 2026
      Anonymous interview candidate
      Belford, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at NEXT (Belford, England)

      Interview

      Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service

      Interview questions [1]

      Question 1

      Tell me about your Experience is customer service
      Answer question

      Sales Associate Interview

      27 Apr 2026
      Anonymous interview candidate
      Havant, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at NEXT (Havant, England) in Apr 2026

      Interview

      very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.

      Sales Associate Interview

      8 Feb 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at NEXT

      Interview

      Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service

      Interview questions [1]

      Question 1

      What is good customer service
      Answer question