NEXT Part-time Sales Assistant interview questions
based on 2 ratings - Updated 26 Jan 2022
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
NEXT interviews FAQs
Part-time Sales Assistant applicants have rated the interview process at NEXT with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
Candidates applying for Part-time Sales Assistant roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at NEXT overall takes an average of 18 days.
Common stages of the interview process at NEXT as a Part-time Sales Assistant according to 2 Glassdoor interviews include:
Phone interview: 33%
Other: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
Phone interview followed by induction if successful. Phone interview required talking about past job roles and skill set that you have developed. Induction was basic and easy to follow before starting soon after.
Interview questions [1]
Question 1
Names skills you have used in previous work experiences
I applied online. The process took 1+ week. I interviewed at NEXT in Nov 2016
Interview
I initially applied to Next online for a Christmas Temp position. I received a call 2 days later, where I had an informal interview with the store manager. She asked me a few simple questions and then asked me into store for a team assessment the next day. For this, I dressed in smart black trousers and a plain black jumper. The team assessment consisted of spending time on the shop floor; working the fitting room, the shoe department and the stockroom. This was slightly nerve wracking at first, however if you just throw yourself into it and smile a lot (definitely approach customers and politely greet them, ask if they're okay, even make small talk about the weather!) you'll be absolutely fine, they just want to see you'll be confident and happy to talk to customers. The staff would make notes on your approach to the tasks given and your attitude towards customers! If there's nothing to do, just tidy up and size order the clothes and even make a bit of chat with the staff as it shows you're willing to be a team player and will easily be able to fit in and effectively communicate with the team! After my time on the shop floor (roughly 20 minutes) I was then taken to the staff room and offered a permanent position instead of the Christmas temp position, which was great news and they were lovely enough to give me £10 cash for travel expenses and a £10 gift card for Next! That was a lovely surprise!
My advice to anyone applying would be to just be yourself, and smile a lot, really be willing to show you're capable of following instructions and completing tasks correctly and definitely above all, approach the customers! That's the main aspect I found they looked for! Even if customers don't want to speak, don't be disheartened, just approach another :)
Good luck to anyone with an interview at Next in the future!
Interview questions [4]
Question 1
Can you describe a time you received excellent customer service, and what was it that made this feel like an exceptionally high standard of customer service.