NEXT Technical Support Analyst interview questions
based on 2 ratings - Updated 7 Aug 2025
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
NEXT interviews FAQs
Technical Support Analyst applicants have rated the interview process at NEXT with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Analyst roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at NEXT overall takes an average of 18 days.
Common stages of the interview process at NEXT as a Technical Support Analyst according to 2 Glassdoor interviews include:
Phone interview: 33%
Drug test: 33%
Presentation: 33%
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The interview process for the Technical Support Analyst role at Next consisted of three rounds.
Online Assessment – This was relatively easy as long as you paid close attention to the questions.
Group Discussion – Around 6–8 candidates participated. We were given a printed scenario to review individually, followed by a group interaction and problem-solving discussion. This round was evaluated by a panel of six members from the Next team.
Online Technical Interview – This round lasted about 60–90 minutes and included both technical and behavioral questions, as well as some stress-testing scenarios. Unfortunately, I did not clear this round.
Interview questions [1]
Question 1
Tell us how you handled a conflict within your team?
I applied online. The process took 3 days. I interviewed at NEXT (Leicester, England) in Dec 2020
Interview
The Interview was in 2 steps, all of which was completed via Google meet due to the Pandemic. 2 People were present on both occasions and completed both within 2 days.
Interview questions [1]
Question 1
Describe 1 thing you have achieved where you thought was tough.