Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Novo

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Novo reviews | Novo jobs | Novo salaries | Novo benefits | Novo conversations
      Novo interviewsNovo Customer Service Representative interviewsNovo interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      10 Aug 2023
      Anonymous employee
      Wilmington, DE
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Novo (Wilmington, DE) in Apr 2023

      Interview

      Interview processes went well but very fast this is a growing start up with a lot of new phone traffic. Took three days for recruiter to follow up with offer and then start weren't very quick.

      Interview questions [1]

      Question 1

      Previous history business and banking experience
      1 Answer
      1
      avatar
      Novo response
      2y
      Hello and thank you for your review. This feedback is valuable as we are constantly looking to improve our processes.

      Other Customer Service Representative interview reviews for Novo

      Customer Service Representative Interview

      27 Feb 2025
      Anonymous employee
      Miami, FL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Novo (Miami, FL)

      Interview

      Easy, 2 zoom calls. Generally, same questions are asked. Very typical interviews, nothing out of the ordinary. Barely prepped for it and still got the job. As long as you speak well and can articulate you’ll be fine.

      Interview questions [1]

      Question 1

      Name a time you dealt with a difficult customer
      Answer question

      Account Manager Interview

      21 Feb 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Novo in Feb 2023

      Interview

      The interview process was quick, and it only took one day for two rounds. However, no result was given after the interview, and the company culture gave me a bit of an aggressive feeling.

      Interview questions [1]

      Question 1

      Tell me about yourself, your work style
      Answer question
      avatar
      Novo response
      3y
      Hello, thank you so much for taking the time to write this review. While I'm happy to hear that you experienced a quick process, I'm sorry there was no communication extended about the result. This feedback is valuable as we are constantly trying to evolve and improve our processes.

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Salesforce
      4.4★Compensation and benefits
      avatar
      Bloomberg
      4.0★Compensation and benefits
      avatar
      SAP
      3.9★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.