I applied online. I interviewed at Ollie (Salt Lake City, UT) in Mar 2026
Interview
I had a very positive experience interviewing with Ollie. The process was well organized and the communication from the recruiting team was clear and timely throughout each step. Everyone I spoke with was friendly, professional, and took the time to explain the role and the company culture. Overall, it was a smooth and thoughtful interview experience.
Interview questions [1]
Question 1
What would be your ideal job if money wasn't a factor?
The interview process was split into 3 tiers: Initial conversation with HR, 1.5 hour interview with direct managers, and a soft-skills assessment. The process went fairly quickly and I felt well informed throughout its entirety.
Interview questions [1]
Question 1
Describe a time I helped a frustrated customer leave with a positive experience.
I applied online. I interviewed at Ollie (Nashville, TN) in Sept 2024
Interview
Multi step process. Professional and friendly environment. There was an initial phone call interview, then a video interview with more of the staff. After that, you provide references for them to contact.
Interview questions [1]
Question 1
How do you handle a heavy workload of phone calls?
