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      Customer Success Engineer Interview

      30 May 2018
      Anonymous employee
      Woburn, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Opsview (Woburn, MA) in May 2017

      Interview

      I applied through a recruiting agency. Was contacted by Opsview for an initial screen which went well. After this there was a phone interview with the CS Manager, which was just an ice breaker conversation and a bit of my background and goals, it was a very nice and flowing conversation. After that they had me do a real time test where I was given 30 mins to log into a server and solve about 10 challenges/questions and afterwards explain the reasoning behind my methods to a senior engineer. This part was really fun. Finally I was called on site to the Woburn office for f2f interview with Director of CS, CS Manager and Senior Consultant, I was offered the position within the week. I liked the interview process throughout and felt like they brought out the best in me.

      Interview questions [3]

      Question 1

      what my past experience with monitoring was?
      Answer question

      Question 2

      expertise and know-how of Linux, Nagios, MySQL, Apache
      Answer question

      Question 3

      Customer facing experience and customer handling skills and prior experience
      Answer question