I applied in-person. The process took 2 weeks. I interviewed at PointCare (Walnut Creek, CA) in Aug 2021
Interview
The HR team is very kind and easy to get a hold of. It was a long interview process but typical since they want the right people. One initial phone screen, then 4 in person, back to back interviews with a presentation at the end.
Interview questions [1]
Question 1
Q: Do you have experience in the customer success field?
I applied online. The process took 4 days. I interviewed at PointCare (Walnut Creek, CA) in Nov 2021
Interview
I really enjoyed the interview. As a newcomer to industry, I felt comfortable talking to recruiter. We really got into a lot great topics and information about the position. The company is very responsive in the application process and emails. Very clear on the role and what was expected on me.
Interview questions [1]
Question 1
We use Canva a lot for our publications online. What are some of the other software you like to use?
