I applied through a recruiter. The process took 1 day. I interviewed at Preferred Medical Plan
Interview
Average interview process, asked a lot of technical questions, projects, experience. Met the Helpdesk team - somewhat scary but all very professional and nice. Overall the experience was smooth, people were very easy going and felt comfortable in the environment as well as comfortable answering their questions.
Interview questions [1]
Question 1
How do I react to persistent and frustrated customers? Do I take it personal?