Submitted my résumé online got a call back within that week. 1st phone interview was with the recruiter. That went well and I was she would forward my résumé to the hiring manager for the group/position. The next day she called me back to set up a phone interview with him. That call lasted about 45min went well. 2 days later I got the call that they want to set up a face to face interview now. When I arrived they had my interview set up with a schedule 30min with the hiring manager 30 with the group manager and 15 with the recruiter. We met in the cafe so the interview was real relaxed. They were all very friendly and personable I appreciated that very much. Questions were pretty basic and based on my experiences and thought process. Nothing too technical. Recruiter gave me a folder with all of this stuff about QVC including their benefits guide- 2 days later got the call with their offer