I applied online. I interviewed at Quench (Philadelphia, PA) in Aug 2022
Interview
Basic phone screen with someone asking scripted questions. The individual did not seem interested in me and just read the script. After the phone call, I had to complete an online psychological/behavioral questionnaire. I had over 6 years of experience in this field. Then, poof, no word back. I'd avoid this company.
Interview questions [1]
Question 1
Tell me about an issue with a customer that was difficult and how you handled the problem.
After applying on line there was an on the phone interview, a qualifying examination and then online interview, lastly there was an in person with the field service supervisor in Fort Myers, FL until a final decision was made.
Interview questions [1]
Question 1
Ability to learn the reverse osmosis water system.
I applied online. The process took 3 weeks. I interviewed at Quench
Interview
Recruiter called me and answered a few questions about jobs I had before and a lot about customer service. Next I had an interview with the manager where the questions were a little tougher. I received an offer a few days later. I also had to take a test online.
