Thorough, kind, and attentive. The interview process began with a clear and concise exchange of emails, establishing a good time to talk on the phone (considering current remote covid protocols). I was then able to talk with a senior account manager and the hiring manager to answer any questions.
Interview questions [1]
Question 1
They asked me my experience in retail and my personal relationship with REI over the years.
During the interview process the staff was Friendly there was a Standard zoom call interview. Once hired there is Group onboarding. Lots of information and in depth training. Training from the floor team was really helpful.
Interview questions [1]
Question 1
Tell me about a time that you handled a difficult customer
I applied online. I interviewed at REI (Virginia Beach, VA) in Feb 2025
Interview
Wow it was fantastic the person that I interviewed with was so understanding it was like I was talking to someone I knew for years. I can’t wait to go to orientation!!
It was a group interview with a bunch of other candidates, we watched videos and broke down into groups to discuss various topics and scenarios that may happen in a retail scenario
Interview questions [1]
Question 1
After watching a video, they had us break down into groups and discuss what we saw as they took notes
