Terrible. It was scheduled with an interviewer but they didn't turn up. I then chased up that with their contact centres and Reading branch in UK over the telephone. I also emailed to HR and cc to the interviewer. Few days later the interviewer replied back to that email and informed me this position is no longer available. She also accused me that I was direct in my email.

I had a disappointing experience with the recruitment process due to unclear communication and lack of transparency. I received an interview invitation from a no-reply email address, which made it difficult to ask for clarification. The invitation stated that the interview type would be “Telephone/Online Interview,” but instead of providing a meeting link (such as Zoom or Google Meet), it included a physical address. This created confusion about whether the interview would be conducted online or in person. Additionally, the interview invitation was sent only one day prior (H-1), and just a few minutes before the end of their working hours. This left very limited time to prepare or seek clarification. On the day of the interview, I did not receive any further communication or instructions. There was no follow-up email, no call, and no meeting link provided. Surprisingly, the next day I received a rejection email stating that I was unsuccessful, without having had the chance to attend any interview. Overall, the process felt unorganized and lacked clear communication. I hope the company can improve their recruitment process by providing clearer instructions, proper contact channels, and timely communication to candidates.