Regus Reviews

Updated Jul 30, 2021

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Found 1,918 of over 2,169 reviews

2.8
38%
Recommend to a Friend
44%
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
938 Ratings
Pros
  • "The work environment is gorgeous(in 90 reviews)

  • "Amazing work life balance/ Great team(in 70 reviews)

  • Cons
  • "bad management, upper management does not know what they're doing(in 114 reviews)

  • "Putting people into management with NO experience and NO training(in 52 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great

      Mar 12, 2021 - Community Associate in Bristol, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working Area, Communication with several clients.

      Cons

      None. So you can enjoy i.

      1 person found this review helpful
    2. 3.0
      Former Employee, less than 1 year

      Average admin job

      Jul 28, 2021 - Community Associate in Guildford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Given time, it can feel like a close-knit community between Regus staff and clients

      Cons

      Most of the job is mundane administrative work. A lot of downtime, client interactions are quite brief but that's to be expected.

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    3. 3.0
      Former Employee

      Before it changed

      Jul 8, 2021 - Customer Service Representative in Bracknell, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      colleagues, small team so all got on

      Cons

      no management available when you required help

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    4. 5.0
      Former Employee

      accountant

      Jun 30, 2021 - Staff Accountant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good company to work for

      Cons

      every company has good or nad

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    5. 1.0
      Former Employee, more than 1 year

      Beyond Shocking. Avoid at all costs

      Feb 9, 2021 - Community Manager in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There will be some great people around you, who are also in shock at how the company operates. They will all leave...quickly!

      Cons

      Every single individual operates in fear of their job, this is culture that stems right from the top. Mark Dixon (Global CEO) visited our area, and he openly berated the UK CEO Richard Morris (RM). As a result RM runs the UK in this way. Every single decision runs through him, and to be quite frank he is a bully and is known for marching into a building and bringing staff to tears with his abuse. I saw him stand in the way of customers, swear at staff, without giving any opportunity to discuss. Truly awful. Even his ‘senior staff’ work day to day in fear of their jobs and are powerless. Training is non existent, systems are appalling, response times from billing/accounts truly awful-yet it is all your fault if a customer isn’t happy. Deluded, ivory tower management that have no clue about the situation on the ground. The only reason the business survives is by ripping off their customers, and they make adjusting an invoice/account so unbearably difficult for a customer or staff member everybody gives up! Avoid, avoid avoid!

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      4 people found this review helpful
    6. 1.0
      Former Employee

      Very bad management and treatment of staff

      Jul 1, 2021 - Centre Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meet a lot of business minded people

      Cons

      Give tasks such as cleaning and out of your job description They expect staff to work a lot and complete multiple tasks without rewarding them or extra pay Bad management - TL makes her own rules Does not approve any cost that team need and building works needed which leads to a lot of complaints

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    7. 4.0
      Former Employee

      Good

      Jun 1, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good laugh, fun environment to work

      Cons

      A lot of effort but pays off

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    8. 4.0
      Former Employee

      They look after you

      Nov 1, 2020 - Administrative Assistant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment, they train you a lot when you start on the basics, good team, any problems within team get resolved quickly

      Cons

      They can easily move you around from location to location, if there is an issue you are expected to solve it alone even if you’re new (they don’t have time or patience to teach you) as you’ll have to learn yourself. You have to suss out the systems yourself. There is definitely a sense of power and hierarchy which is horrible. If managers know each other, or employees know each other, sometimes you have to keep things to yourself which creates an uncomfortable environment. They do exert power on you, ‘get me some water’, ‘make me tea’, ‘do this, do that’ kind of environment. If you’re going to be a community associate you have to check toilets and clean kitchens, fill and empty dishwashers etc.

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      1 person found this review helpful
    9. 1.0
      Former Employee, more than 5 years

      Avoid

      May 21, 2021 - Community Manager in Guildford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Had some lovely clients and colleagues

      Cons

      Awful management, no support and low pay. This company does not care about individuals - they only care about making money as much money as possible. They treat their staff and their clients badly.

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    10. 3.0
      Former Employee

      Enjoyable

      Apr 16, 2021 - Operations Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues and work environment

      Cons

      Work can be stressful when dealing with difficult clients

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    Viewing 1 - 10 of 1,918 Reviews

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