Regus Reviews | Glassdoor.co.uk

Regus Reviews

Updated 16 October 2018
1,367 reviews

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2.7
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Regus Chief Executive and Director Mark Dixon
Mark Dixon
735 Ratings

1,367 Employee Reviews

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Pros
  • "There is a clear work/life balance" (in 46 reviews)

  • "The work environment is team oriented and everyone is willing to help each other out" (in 68 reviews)

Cons
  • "Not enough support from upper management" (in 91 reviews)

  • "Rules often create barriers to providing great customer service" (in 55 reviews)

More Pros and Cons

  1. Helpful (5)

    "Great Opportunities, Career Development and Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Brighton, England
    Current Employee - Community Manager in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time (More than a year)

    Pros

    It is a stimulating, fast-paced work environment, with a lot to learn and endless possibilities. Talent is recognised and there are many ways to progress in your career. The co-workers are great, always happy to help and provide guidance for new starters, however there is also an internal training portal accessible 24/7.

    The working ours are normal office hours, and there are huge employment benefits with leading shops and companies in the UK, from travel to shopping.

    The senior management is approachable, and provides all support needed to achieve all targets.

    Cons

    The workload can seem big to start with, however it is more than manageable.

    Advice to Management

    Keep up the outstanding work and development.

    Regus Response

    2 May 2018 – Head of HR

    Wow - what a great review!
    Thank you for taking the time to share your experience.
    It is always a pleasure to read such great reviews from employees who are enjoying their jobs.

    Keep up the good... More


  2. "Good place to work"

    StarStarStarStarStar
    Current Employee - Community Manager in Manchester, England
    Current Employee - Community Manager in Manchester, England

    I have been working at Regus full-time (More than 5 years)

    Pros

    Every day is different, challenging job, most clients are great, decent salary

    Cons

    Staffing levels, training needs improving, bonus targets unrealistic

    Advice to Management

    Listen to feedback from staff

  3. Helpful (3)

    "Its just ok but crappy pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER in North Watford, England
    Current Employee - AREA SALES MANAGER in North Watford, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Regus full-time (More than 3 years)

    Pros

    Really like my line Manager and colleagues. I like the our employee discounts

    Cons

    The pay is quite low. They offer higher salary to new starters and forget the current loyal staff. You end up training people who come in with higher salary and you don't even get a raise. They ask staff not to dicuss Salaries for this very reason


  4. Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Regus full-time

    Pros

    Lovely colleagues, a lovely atmosphere to work in

    Cons

    Terrible communication, back office systems have much to be desired


  5. Helpful (1)

    "Don’t take a job with them!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager in London, England
    Former Employee - Community Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time (Less than a year)

    Pros

    You will meet some nice people in the same boat.

    Cons

    Bonus scheme is a joke. Managers don’t have a clue what they are doing. Micromanaging from managers and even from the CEO. The pay is unbalanced. Treat the staff like dirt.

    Advice to Management

    Get your act together and start treating your team better to get the results you want. The rest will follow. Invest in the team before you invest in stupid projects.


  6. Helpful (1)

    "very difficult company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time (More than a year)

    Pros

    quality and competetive product

    Cons

    - incosistent processses, rapid changes that have no applicability in real scenarios and end hurting our customers, no value of employyes

    Advice to Management

    Listen to your employees, value them and make them feel valuable, think of consequences and applicability of stategies before inplementing


  7. "Regus could do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Associate in London, England
    Current Employee - Community Associate in London, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Regus full-time (Less than a year)

    Pros

    Fixed work schedules
    Free weekends and bank holidays
    Networking oportunities

    Cons

    Low pay compared to duties requested
    Not enough support from upper management

    Advice to Management

    Please support your Centre Teams more and realise that happy Centre Teams translate to happy clients which boosts satisfaction levels leading to client retention

  8. "Senior Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Handler in Leeds, England
    Former Employee - Call Handler in Leeds, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regus full-time (More than a year)

    Pros

    Weekends & bank holidays and easy job

    Cons

    -No care for staff
    - Know the policies

    Advice to Management

    Be nice


  9. Helpful (3)

    "Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Newcastle upon Tyne, England
    Former Employee - Area Manager in Newcastle upon Tyne, England

    I worked at Regus full-time (More than a year)

    Pros

    Some of the people you work with are nice

    Cons

    Long hours, poor pay compared to similar roles, terrible management, immoral activities, no real hope of career progression. An absolute horror show. Even if you're tempted by a salary increase from your current role, don't work here!

    Advice to Management

    I think it's past the stage of offering advice because there is zero chance anyone would listen anyway


  10. "Company good but clients awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Regus full-time

    Pros

    Company is good and the location of the centers are in a good location close to trains

    Cons

    Clients are awful depending on the centre


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