Regus Reviews | Glassdoor.co.uk

Regus Reviews

Updated 30 Mar 2020

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2.7
37%
Recommend to a Friend
35%
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
828 Ratings
Pros
Cons
  • "bad management, upper management does not know what they're doing(in 107 reviews)

  • "You will use all your customer service "tools" especially when they are upset(in 65 reviews)

More Pros and Cons
  1. "Enjoyed Regis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Regus full-time for more than a year

    Pros

    London weighing and christmas bonuses, 1 hour lunch break

    Cons

    i don’t have any

    Regus2019-11-13
  2. "Good School, bad salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Associate in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Regus full-time for more than a year

    Pros

    Nice work environment, good customer relationship

    Cons

    Low Payment, no career opportunities

    Regus2020-03-24
  3. "CA"

    StarStarStarStarStar
    Current Employee - Community Associate 
    Recommends
    Approves of CEO

    I have been working at Regus full-time

    Pros

    Fun Learn a lot of things

    Cons

    Long hours Management are okay not the best

    Continue reading
    Regus2020-03-05
  4. "Reg Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDR in London, England
    Recommends
    Positive Outlook

    I have been working at Regus full-time for more than a year

    Pros

    Dynamic centrally located growing firm

    Cons

    Still small but massive potential with some well respected large customers

    Regus2020-02-20
  5. "Nice Call centre to be apart of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regus full-time for more than 3 years

    Pros

    Hours, no weekends, the people and management are amazing. the team really try to make things as fun as they can

    Cons

    i find it a really relaxed place to work compared to other call center so i cant complain.

    Regus2020-02-06
  6. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Virtual Receptionist in Leeds, England
    Recommends
    Positive Outlook

    I have been working at Regus full-time for more than 3 years

    Pros

    The work is easy and interesting. Plenty of training and support given from all staff if needed. Team leaders and management are very approachable and helpful and its a very friendly environment. No working weekends and Bank Holidays either!

    Cons

    Lack of affordable car parking!

    Regus2020-02-06
  7. "Employee retention = more profits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Regus full-time for more than a year

    Pros

    A brand name in the market that consistently makes profits

    Cons

    Senior management don’t understand retention and investment in staff is the key to more profit and growth

    Continue reading
    Regus2020-01-29
  8. "former employee"

    StarStarStarStarStar
    Current Employee - Community Associate 

    I have been working at Regus full-time

    Pros

    It is a job i guess

    Cons

    minimal consideration for their employees

    Continue reading
    Regus2020-02-17
  9. "Operations staff are second class citizens"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time for more than a year

    Pros

    None they expect you to work over time and never give it back! Centres under staffed.

    Cons

    Operations is 80’s based and revolves around sales solely who get away with murder and then centre teams are left to pick up the pieces while get reprimanded for unhappy clients who have been blatantly lied to but you can’t give them what they were promised as its always against company policy! Pay is vastly different for same level jobs and if you ask for pay rise then you might as well hand your notice in as you will be scrutinised under a magnifying glass and put on a PIP to find some reason why you should not get anything but new staff coming in get higher pay than their line managers which they do not see a problem with and if recruitment or management do not like your face consider yourself gone.

    Continue reading
    Regus2020-01-20
  10. "It’s okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Coordinator 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Regus full-time for more than 10 years

    Pros

    Nice offices, you will meet fantastic people

    Cons

    How your day goes depends on the manager you have

    Regus2019-12-14
Found 1574 reviews