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Regus Reviews

Updated 28 March 2017
993 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Regus Chief Executive and Director Mark Dixon
Mark Dixon
553 Ratings

993 Employee Reviews

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Pros
Cons
  • Incompetent and uneducated people in upper management with GIANT egos (in 70 reviews)

  • Hard to provide good customer service when you are stretched so thin (in 40 reviews)

More Pros and Cons

  1. Helpful (1)

    "Community Associates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Regus full-time (More than a year)

    Pros

    During my work at Regus, my experience and skills have improved including the ability to remain calm and flexible in high pressure and continually changing situations.
    Also having solid organisational skills have gained my ability to multi task in a difficult and challenging environment.

    Cons

    Management does not treat their staff right. Too much pressure and stress from the management which has affected staff health and life.

    Advice to Management

    Be more considerate and less selfish. Talk nicely and do not use sarcastic and patronizing questions or words when talking to staff. Be honest to their client rather than promising them something and when the issue comes up they blame staff from their mistake.


  2. "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Manchester, England
    Current Employee - Area Manager in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Regus full-time (More than a year)

    Pros

    When you are paid bonus it 'can' be quite good

    Cons

    Zero confidence in senior Managment style and motivational methods

    Advice to Management

    Clear them all out


  3. Helpful (2)

    "Stay AWAY!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager
    Current Employee - Community Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Regus full-time (More than 3 years)

    Pros

    Get to meet lots of people
    Bonus

    Cons

    Pay is terrible
    No support
    Staff is not valued
    No culture

    Advice to Management

    Don't reduce staff levels and expect the same level of service. Pay your employees right!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "poor management, communication and progression"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Manchester, England
    Former Employee - General Manager in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regus full-time (More than 10 years)

    Pros

    Team mates, clients, and contractors.

    Cons

    lack of communication, no authority to be able to run the business, too much senior managment and red tape. Big Blame culture.

    Advice to Management

    review centre teams to see how hard it is on the ground.


  6. Helpful (2)

    "Not somewhere that i would recomend to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager
    Former Employee - Community Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regus full-time (More than a year)

    Pros

    Good Work Hours, Paid on time, Staff are nice and friendly.

    Cons

    Senior management staff are very Cliquey, takes a while for simple requests to be dealt with. Rely on you to travel and cover stupid distances then refuse to pay expenses. Systems are outdated and take a while to use. management have clear favourites, very little career progression. no company car

    Advice to Management

    Treat employees how you would wish to be treated.


  7. "Community Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Centre Manager Assistant in London, England
    Current Employee - Centre Manager Assistant in London, England

    I have been working at Regus (More than a year)

    Pros

    Free coffee, tea and biscuits while you there.

    Cons

    Long hours and most cases overtime.


  8. Helpful (3)

    "Regus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Regus full-time

    Pros

    Well paid for those with a commission structure. Opportunities both domestic and internationally. Great team members around you that work over and above their job descriptions.

    Cons

    Really poorly managed. No real honest or realistic direction. All stick and (apart from commission - which is ever changing) no carrot!

    Advice to Management

    Stop trying to squeeze unrealistic amounts of work out of your already over worked team. Clients are well aware of very understaffed centres and the offering now bordering on "non-serviced".


  9. Helpful (5)

    "Worst job I've ever been in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in London, England
    Current Employee - Customer Service Representative in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Regus (More than a year)

    Pros

    Team, sociable, locations, nothing else

    Cons

    Pay, management is awful, feels like being at school, no bonus

    Advice to Management

    Value your employees. There's a reason why your staff turnaround is so high.


  10. Helpful (5)

    "Fear culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Liverpool, England
    Current Employee - General Manager in Liverpool, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Genuinely cant think of any!!

    Cons

    Lack of support from AD... fear culture. Training, if you can call it that is diabolical.... only system based!!! Too many systems and processes which are outdated, confusing and time consuming. Regus cant decide on what a good product looks like and are continually getting rid of furniture and replacing it with cheap and tacky alternatives.... customers pick this cost up at renewal! Constantly being asked why you aren't hitting sales numbers.... its because the price of the office space for the price per sqm is do high and the targets are soooo unrealistic that they set you up to fail!!!!

    Advice to Management

    Develop and value your people don't give up on them and replace them at a drop of a hat!


  11. Helpful (5)

    "Shocker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Guildford, England
    Former Employee - General Manager in Guildford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time (More than a year)

    Pros

    Working for Regus is marginally better than being unemployed, but considerably more demoralising.

    Cons

    There is a phrase that the cream rises to the top. That's not true of Regus, or if it is it would be sour cream. The company is led by the ethical dregs of society. If you are the type of person who could steal your own grandma's pension book to pay for prostitutes you'd be C-suite material at Regus.

    Advice to Management

    Live long because you are all going to hell



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