Regus Reviews

Pros

Given time, it can feel like a close-knit community between Regus staff and clients

Cons

Most of the job is mundane administrative work. A lot of downtime, client interactions are quite brief but that's to be expected.

Pros

There will be some great people around you, who are also in shock at how the company operates. They will all leave...quickly!

Cons

Every single individual operates in fear of their job, this is culture that stems right from the top. Mark Dixon (Global CEO) visited our area, and he openly berated the UK CEO Richard Morris (RM). As a result RM runs the UK in this way. Every single decision runs through him, and to be quite frank he is a bully and is known for marching into a building and bringing staff to tears with his abuse. I saw him stand in the way of customers, swear at staff, without giving any opportunity to discuss. Truly awful. Even his ‘senior staff’ work day to day in fear of their jobs and are powerless. Training is non existent, systems are appalling, response times from billing/accounts truly awful-yet it is all your fault if a customer isn’t happy. Deluded, ivory tower management that have no clue about the situation on the ground. The only reason the business survives is by ripping off their customers, and they make adjusting an invoice/account so unbearably difficult for a customer or staff member everybody gives up! Avoid, avoid avoid!

Pros

Meet a lot of business minded people

Cons

Give tasks such as cleaning and out of your job description They expect staff to work a lot and complete multiple tasks without rewarding them or extra pay Bad management - TL makes her own rules Does not approve any cost that team need and building works needed which leads to a lot of complaints

Pros

Friendly environment, they train you a lot when you start on the basics, good team, any problems within team get resolved quickly

Cons

They can easily move you around from location to location, if there is an issue you are expected to solve it alone even if you’re new (they don’t have time or patience to teach you) as you’ll have to learn yourself. You have to suss out the systems yourself. There is definitely a sense of power and hierarchy which is horrible. If managers know each other, or employees know each other, sometimes you have to keep things to yourself which creates an uncomfortable environment. They do exert power on you, ‘get me some water’, ‘make me tea’, ‘do this, do that’ kind of environment. If you’re going to be a community associate you have to check toilets and clean kitchens, fill and empty dishwashers etc.

Pros

Had some lovely clients and colleagues

Cons

Awful management, no support and low pay. This company does not care about individuals - they only care about making money as much money as possible. They treat their staff and their clients badly.