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Rentokil Initial Interview Questions

Updated 7 Dec 2017
44 Interview Reviews

Experience

Experience
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Getting an Interview
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  1.  

    Customer Service Representative Interview

    Anonymous Employee in Wyomissing, PA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 1 day. I interviewed at Rentokil Initial (Wyomissing, PA (US)) in March 2017.

    Interview

    They give you a typing test. You need to be able to type at least 35 wpm for them to consider you for a job. they then ask you about your experience in an office and with customer service and ask you why you want to work for the company and that's pretty much it.

    Interview Questions

    • They asked me where i got experience as a customer service expert.   1 Answer

  2.  

    Management Interview

    Anonymous Interview Candidate in Reading, PA (US)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Rentokil Initial (Reading, PA (US)) in September 2016.

    Interview

    In depth and to the point. Expressed knowledge about the company and what was expected. It was great conversing and analyzing the company as a whole. Hiring process is well planned and interviews are well paced.

    Interview Questions


  3.  

    IT Project Analyst Interview

    Anonymous Employee in Los Angeles, CA (US)
    Accepted Offer
    Negative Experience

    Application

    I applied through other source. The process took 3+ months. I interviewed at Rentokil Initial (Los Angeles, CA (US)) in July 2016.

    Interview

    Was told it would be 'fast.' Getting an offer took 3 months. HR was distant and missed deadlines. The final offer was completely different from what we had discussed over three in person and two phone interviews. I declined.

    Interview Questions

    • Very standard stuff. "What value do you bring to the company."   Answer Question

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  5.  

    Customer Service Representative Interview

    Anonymous Employee in Wyomissing, PA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 3 days. I interviewed at Rentokil Initial (Wyomissing, PA (US)) in May 2016.

    Interview

    No interview, was called in by a third party as a group and told about the assignment. We then had a meeting the first day and told about how we should handle calls, what to say, what not to do, i.e eat while on the phone. lunch time. D.D forms, about the company and how it was expanding, etc.


  6.  

    Apprentice Scheme Administrator Interview

    Anonymous Employee in Camberley, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Rentokil Initial (Camberley, England) in November 2017.

    Interview

    An initial telephone interview with Danielle Haddow allowed me to understand the role fully and know what to expect when I went for the face to face interview. Danielle was extremely friendly and ensured that I understood what to expect. The face to face interview was also relaxed and had 2 members on the panel. Both were knowledgeable about the role and although it is a new position to Rentokil they were able to explain what would be expected if I was offered the position.

    Interview Questions

    • Can you tell me what you know about Rentokil and what we do?   1 Answer

  7.  

    Pest Control Graduate Management Scheme Interview

    Anonymous Employee in Vauxhall, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Rentokil Initial (Vauxhall, England) in September 2017.

    Interview

    Before any interviews a telephone screening was as conducted by a lady called Reah, nice and very helpful in getting the right preparation necessary for the interviews.

    The interview process consisted of 2 interviews as well as having half a day out following a pest control technician.

    The first interview was conducted by two managers who wanted to understand myself as a person and the knowledge i had gained about some aspects of Rentokil Initial as a whole, as well as the pest control department. Asking business/growth related questions.

    The second interview was conducted after spending 8am to 1pm with a technician taking inand getting a feel for that role. In the interview was asked to describe my day, pros and cons of equipment and my willingness to work.

    Interview Questions

    • How the current economic situation (brexit) may impact rentokil as a business   Answer Question

  8.  

    Senior Call Centre Agent Interview

    Anonymous Employee in Birmingham, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a week. I interviewed at Rentokil Initial (Birmingham, England) in September 2017.

    Interview

    I was kept up to date with the interview process via email and all information sent to me. If i had any queries i could easily email and be provide with an answer. I was also kept up to date via telephone

    Interview Questions

    • They asked about myself and how would adapt to the new role   1 Answer

  9.  

    Digital Marketing Executive Interview

    Anonymous Employee in Camberley, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Rentokil Initial (Camberley, England).

    Interview

    I was originally contacted by the recruiter to arrange a telephone interview. Around a week after the telephone interview I was contacted again to arrange a face to face interview. A week after this I was contacted again to arrange a final meeting to discuss the position where I was formally offered the role.

    Interview Questions

    • How would you describe the way you work best?   1 Answer

  10.  

    Technician Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Rentokil Initial (London, England) in August 2017.

    Interview

    Introduction to the managers,three tests had to be taken ,then interview with two managers about past jobs and why you want to become a Rentokil Technician,then general questions about yourself and family and to see what kind of person you are.

    Interview Questions


  11.  

    CDR Interview

    Anonymous Employee in Thetford, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Rentokil Initial (Thetford, England) in August 2017.

    Interview

    First I had a telephone interview, I passed this then was selected for a second face to face interview then I was invited for a trial day with a current driver to see if I liked the job.

    Interview Questions

    • Give me an example of a time when you had given exceptional customer service?   Answer Question

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