I applied in-person. The process took 1 day. I interviewed at ResultsCX (Streator, IL) in Feb 2014
Interview
They take your application, give you an interview and hire you on the spot within about 2 hours time. Pretty much everyone who walks in the door gets hired. They say they are going to run a background check, but they don't really do it.
Interview questions [1]
Question 1
How would you handle an angry customer on the phone? Give us an example. Then there is a role-play where you and the interviewer do a mock phone call to see how you would sound on the phone. Also they want you to be able to type and enter information correctly into the computer system. The questions in the interview are vary bland and basic, basically, if you are a warm body they want to see if they can turn you into an employee.
It was quick, organized because they're easy to find and easy to do. Assessment was about english vocab, english writing, and logic. Basic questions. Initial interview same as final interview.
Simple ,easy . Self explanatory questions. Just be yourself and use STAR method. Make sure to also ask questions regarding the company . Also ask about policies regarding the company.
I applied online. The process took 1 day. I interviewed at ResultsCX (Cainta) in Aug 2025
Interview
I was asked of the basics. Nothing too in-depth and it was quick. I was endorsed for final interview the next day. Overall, it was an interaction to get to the gist of why you want to apply for the company and some of your qualities as a person and an employee.
