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      Ritz-Carlton

      Part of Marriott International

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      Related searches: Ritz-Carlton reviews | Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits
      Ritz-Carlton interviewsRitz-Carlton SPA Concierge interviewsRitz-Carlton interview


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      SPA Concierge Interview

      26 Oct 2015
      Anonymous employee
      San Juan, PR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Ritz-Carlton (San Juan, PR) in Dec 2012

      Interview

      3 interviews one with the spa director the other with the hotel manager and the last with the hotel general manager. They ask you questions about yourself ask you to describe yourself. They present you with scenarios and you have to tell them what to do or what do you think.

      Interview questions [1]

      Question 1

      Have younever had a problem witha co worker? If so how did you handdle it
      Answer question

      Other SPA Concierge interview reviews for Ritz-Carlton

      SPA Concierge Interview

      9 Apr 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at Ritz-Carlton

      Interview

      Online Application, I went in to deliver my resume in person as I knew they had plenty of applicants applying for this job andI had an interview on the spot, was offered job a few days later

      Interview questions [1]

      Question 1

      How do you handle intense situations?
      1 Answer
      1

      SPA Concierge Interview

      28 Oct 2013
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Ritz-Carlton

      Interview

      I applied online and took an assessment. A few days later, I got a call from the spa director for a phone interview. She set me up for an interview the next day. When I came to check in with the concierge, everybody was very courteous and professional. An employee escorted me to the spa and the spa concierge escorted me to the waiting area. The interview consisted of all behavioral questions. The dress code was business casual. The spa director actually followed up with me sooner than she told me she would which was nice. Even though I did not get the job, I have a lot of respect for this company and their professionalism.

      Interview questions [1]

      Question 1

      Tell me a time when you went above and beyond for a customer
      Answer question
      5

      SPA Concierge Interview

      21 May 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Ritz-Carlton in Feb 2013

      Interview

      Online application, phone interview, two personal interviews.

      Interview questions [1]

      Question 1

      Tell us about a situation where you provided superior customer service in a difficult situation and how did you turn it around.
      Answer question
      11

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