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      Sainsbury’s

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      Customer Service Assistant Interview

      12 Oct 2017
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sainsbury’s (London, England) in Oct 2017

      Interview

      I applied online had to do an assessment, then maybe a few hours or a day later i got a text saying sainsburys wants to interview me and i should call which i did and they asked me questions about my right to work in the uk , reference etc then said i should come for an interview . The interview wasn't difficult just be very cheerful and smile. i got interviewed on a thursday and didn't hear back till the following thursday it took a week i thought i didn't even get the job. I got a text saying sainsburys wants to hire me. Overall it was a very good experience. Dont stress

      Interview questions [3]

      Question 1

      why sainsburys
      Answer question

      Question 2

      when have you received or delivered good customer service
      Answer question

      Question 3

      When have you worked well in a team
      Answer question
      2

      Other Customer Service Assistant interview reviews for Sainsbury’s

      Customer Service Assistant Interview

      12 Mar 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Sainsbury’s (London, England)

      Interview

      Pretty straightforward and fast application process. After submitting application I was booked in for an interview the week after. Good staff and ideal first job. Depends on the role, but the hours I had worked were not too bad and pay was above the London minimum wage.

      Interview questions [1]

      Question 1

      Think of a time where you or someone else demonstrated good customer service?
      Answer question

      Customer Service Assistant Interview

      28 Feb 2026
      Anonymous employee
      Edinburgh, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Customer Services Assistant Interview

      4 Jun 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Sainsbury’s

      Interview

      Fairly straight forward and simple. I was asked questions more about the type of person I was than what I was capable of. Therefore, I did not need much preparation.

      Interview questions [1]

      Question 1

      What type of person would you describe yourself as?
      Answer question
      1

      Application

      I interviewed at Sainsbury’s (Edinburgh, Scotland)

      Interview

      Applied online . Did the online test . Got an email about the interview date . Went to the physically interview and got a call back 7 days later .

      Interview questions [1]

      Question 1

      How to handle an irate customer. What to do when whatever customer ordered is not available in the store? Why do you want to work for Sainsbury’s
      Answer question