I applied online. A recruiter reached out and I scheduled a 30 minute video call with the hiring manager. After that, a 1 hour writing test and a 3 hour technical assessment with a recommended three hours of prep. We were about to schedule the onsite, but two weeks later they informed me they had extended an offer to another candidate. I really liked the hiring manager and the recruiter. Both were great to talk to, and the recruiter was always on top of scheduling. I was a bit frustrated that they took two weeks to reject me, but I understand that they didn't want to bring me in if they couldn't extend an offer. They said they would be happy to bring me in for a final round if another headcount opened up. I appreciated this and would have been happy to do so; the product, people, and company seemed great from what I could see. I wasn't working, so I didn't mind the 3 hour technical assessment during working hours. It's a lot to ask for people who need to take time off work though. Most other support engineer assessments I have done have been take home assignments. In my opinion, this one could have been too.