I applied through an employee referral. The process took 4 weeks. I interviewed at Schedule Engine (Toronto, ON) in Sept 2021
Interview
The interview process was quite length as it took about a month to actually land an interview. After that process started, I was able to know about training within 1-2 week mark. The interviewers, Fausta and Graham, were very easy to talk to and very welcoming. It didn't feel like an interview, more so having a casual conversation. Overall, the process was smooth once it started.
Interview questions [1]
Question 1
What's the difference between sympathy and empathy? And which one would you use for customer service?