I applied online. The process took 2 weeks. I interviewed at ServiceTitan (Glendale, CA) in Mar 2016
Interview
1) Applied via ServiceTitan's Career Portal on March 16th, 2016 (Wednesday).
2) Received confirmation email instantly and HR reached out a few hours later to schedule a phone screening.
3) Phone Screening was scheduled the following Monday on March 21st, 2016.
4) Phone Screening lasted approximately 15 min. and went over questions such as: Why ServiceTitan?; Give me a High-Level Run-Down of your career path; What do you do at your current position?; What is your salary expectation?
5) Phone Interview with one of the Senior Manager was instantly scheduled 1 day later on March 22nd, 2016.
6) Phone Interview lasted approximately 30 min. and covered similar questions during the Phone Screening but in more detail.
7) On-site Interview was scheduled the following week on Tuesday, March 29th, 2016, which was conducted by the phone interviewer (Senior Manager), Implementation Consultant, and the Director of Onboarding.
8) It was revealed during the Interview that it would require more than 25% Travel.
9) Received Rejection email 2 days later on Thursday, March 31st, 2016.
I applied through an employee referral. The process took 3 weeks. I interviewed at ServiceTitan (New York, NY) in Sept 2021
Interview
The process was pretty smooth. It consisted in a phone call with the recruiter, then I had to complete a short excel assessment, followed by a phone interview with the hiring manager. After that, I had a 2.5hrs panel interview with a presentation as the final step. Unfortunately, I was not offered the position, but it was a great experience.
Interview questions [2]
Question 1
Tell me about a time that a customer was not responding your communications? What did you do?
I applied online. I interviewed at ServiceTitan in Mar 2021
Interview
The interview process was amazing. The recruiter clearly loves what she does and becomes your cheerleader throughout . From application to offer the whole thing took 3 weeks with clear communication. First was a call with the recruiter, second was a call with the direct lead, third was a video interview where you present a project to the lead, director, and potential peer. The project was fun, and they give a you clear assignment but allow you to get creative and really show what you can do. The interview questions themselves were all pretty standard. Each person I met with was genuine and their love for their company and jobs really shine through.
