Glassdoor users rated their interview experience at Simplybiz as 75% positive with a difficulty rating score of 2.25 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Data Entry and Advisor product administrator rated their interviews as the hardest, whereas interviews for Compliance and Data Administrator roles were rated as the easiest.
The hiring process at Simplybiz takes an average of 2 days when considering 4 user submitted interviews across all job titles. Candidates applying for Compliance had the quickest hiring process (on average 2 days), whereas Compliance roles had the slowest hiring process (on average 2 days).
Smooth and informative, ticks all the boxes.
The company was well introduced, and all my queries were attended to immediately. My interviewer was clearly well informed with the business, and could give me a flavour of the work I was eventually going to be doing.
Interview questions [1]
Question 1
What is your past experience that is relevant to the role?
I interviewed at Simplybiz (Huddersfield, England)
Interview
It was via teams and it was around 25 minutes, the interview was led really well & it was your standard customer service questions, along with a bit of information about yourself. Interviewers were really professional whilst not making it uncomfortable. Overall sounds like a great company to work for!
Interview questions [1]
Question 1
Explain a time when you have dealt with a difficult customer.
I applied for a data entry role, got contacted by someone from the recruitment team, and was asked to complete a form and send it back. I did this in the 1st hour and was notified that I will get some sort of response in a week's time. After a week of no response, I contacted the recruitment person back. When I asked for an update regarding my application I got a very blunt response that their managers are very busy and if I don't like I can withdrawal my application. I said no, I still wish to continue of course that's why I applied in the 1st place. It's been 4 weeks almost now and no response.
No response whatsoever, find It very unprofessional to ask a candidate to answers questions on a form that took a bit of time... and after 4 weeks not to get ANY response whatsoever.
I was very disappointed about this, as it only takes anyone a few seconds just to reply that I didn't make the cut. If you set the expectation that you will provide a response in a week, and then after 4 weeks time still no answer this means to me that the recruitment team cannot spare 30 seconds to compose a message back to me saying, hey you didn't get the role, thanks for your time.
But no, no communication from the moment I was asked to complete the form of the questions.
Simplybiz response
5y
We always aim to deliver a great candidate experience and we’re sorry to hear this wasn’t met during your application with us. Thank you for taking the time to write this review and bring it to our attention. Your feedback will be used to drive continuous improvement in this area.
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