I applied online. I interviewed at Spectrum Association Management (Houston, TX) in Jan 2021
Interview
Phone Interview conducted two days after initial contact. The head of HR will call and ask questions. The interview last about an hour to an hour and a half. Know the job role and watch the videos on their website
Interview questions [1]
Question 1
Name one instance in past work experience that was challenging and how you overcame.
I applied online. I interviewed at Spectrum Association Management
Interview
Monotonous, hour long interviews. Four interviews in total, one with the recruiter, one with the hiring manager, one with the president, and the final with the entire team (in person), which consisted solely of middle aged women who admitted they "fell into" the industry from call centers with no original interest. One admitted to not knowing what an HOA was. The hiring manager continuously emphasized her concerns about finding a perfect candidate willing to work with angry board members, long evening hours and also dedicating to working for them long term. They said they often receive complaints from clients about a revolving door of CM's which indicated to me high turn over and low pay. Looking over their company reviews, this appears to be the case. They desire high quality candidates with a decade of professional experience but are not willing to pay; so they target candidates who are compliant and accepting of unrealistic expectations.
Interview questions [1]
Question 1
Are you comfortable working with residents and board members including high stress and long evening hours and willing to commit to the company long term for a whopping 55 big ones.
I applied online. The process took 2 weeks. I interviewed at Spectrum Association Management (Houston, TX) in Jul 2021
Interview
The first step was a phone interview, followed by two additional interviews. The last interview was with several people on a panel, all conducted via zoom. Pretty standard interview nothing out of the ordinary.
Interview questions [1]
Question 1
Tell me about yourself?
Why do you want to work for the company?
What skills do you have that align with the position?