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      Spectrum

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      Related searches: Spectrum reviews | Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum conversations
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      Customer Service Representative Interview

      29 Nov 2016
      Anonymous employee
      Vancouver, WA

      Other Customer Service Representative interview reviews for Spectrum

      Customer Service Representative Interview

      24 Feb 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Spectrum (Vancouver, WA) in Nov 2016

      Interview

      Quick process. Applied through indeed. The next day I got a call and had a breif over the phone interview. Went in to take their assessment test and was offered an interview on the spot.

      Interview questions [6]

      Question 1

      What do you know about Charter?
      1 Answer

      Question 2

      Describe a time when you dealt with an upset customer?
      Answer question

      Question 3

      Describe a time you felt you went above and beyond for a customer?
      Answer question

      Question 4

      Describe a time you maintained a positive attitude in a stressful situation?
      Answer question

      Question 5

      Describe a time when you felt that you weren't confident in job?
      Answer question

      Question 6

      Describe a time you noticed a customer upset and apologized to them even if it wasn't your fault?
      Answer question
      14

      Application

      I interviewed at Spectrum

      Interview

      First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.

      Interview questions [1]

      Question 1

      Experience with difficult customer and how you resolved it
      Answer question

      Customer Service Representative Interview

      11 Feb 2026
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Spectrum (San Antonio, TX)

      Interview

      It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.

      Interview questions [1]

      Question 1

      What would I do if an angry customer calls.
      Answer question

      Customer Service Representative Interview

      23 Dec 2025
      Anonymous employee
      Flushing, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Spectrum (Flushing, NY)

      Interview

      It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.

      Interview questions [1]

      Question 1

      About previous experiences and why you want to work for Charter
      Answer question