I applied online. I interviewed at Spectrum (San Diego, CA) in Jan 2017
Interview
Questions about cable and overall cust service experience. Must wait almost a month for training classes to begin. Training takes 2 1/2 months, then regular scheduling takes over. Which is for the most part assigned to you.
Interview questions [1]
Question 1
Do you know what a coax HDMI and component cable is and how they work.
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Interview questions [1]
Question 1
Experience with difficult customer and how you resolved it
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Interview questions [1]
Question 1
About previous experiences and why you want to work for Charter
