I applied online. The process took 2 weeks. I interviewed at Spectrum (North Fond du Lac, WI) in Jun 2021
Interview
Was contacted by text from a recruiter to set up an interview. Responded and then set up next day phone interview. Recruiter asked basic questions to ensure I understood position and if I was still interested. Sent me an email to schedule a virtual interview with a manager.
Interview with manager was simple and I was made to feel comfortable. Basic customer service questions were asked.
Interview questions [2]
Question 1
Explain a time when you had to deal with a difficult customer, how did you handle it?
I applied through other source. The process took 1 day. I interviewed at Spectrum (Blue Ash, OH) in Nov 2023
Interview
This was at a job fair: 1st interview, assessment, 2nd interview, phone call the next day for offer letter. I enjoyed speaking with the interviewers and they asked basic interview questions.
Interview questions [1]
Question 1
How do you feel about change? In this position, one day the policies could change to the next day.
Applied during a job fair, interview was quick but expected to role play customer interaction. Was told purpose is to gauge how you'd handle more forward customer interactions. Was called back within a week and if accepted starting within upcoming month.
Interview questions [1]
Question 1
How would you handle a customer upset due to promotion ending?
I applied in-person. I interviewed at Spectrum (Charlotte, NC) in Jan 2023
Interview
The interview process sucks they had a hiring event and they were very very unprofessional I passed the assessment and sent a resume, had a phone interview and a face to face interview still not good enough but one thing I have learned no one will be ever good enough so look for something else because they are very unreliable for work for someone that is looking for immediate work very misleading. I will never apply again.
