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      Standard Chartered Bank

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      Customer Service Ambassador Interview

      10 Feb 2021
      Anonymous employee
      Hong Kong

      Other Customer Service Ambassador interview reviews for Standard Chartered Bank

      Customer Service Ambassador Interview

      10 Aug 2019
      Anonymous interview candidate
      Kwun Tong, Kowloon City
      Declined offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Standard Chartered Bank (Hong Kong) in Apr 2019

      Interview

      Easy going and friendly senior manager to interview with; then come up with HR interview for several common questions regarding to your understandings to the SCB group's values. After days the recruiter noticed me the positive feedback then continue doing a bg check

      Interview questions [1]

      Question 1

      Why do you want to work with us?
      Answer question
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Standard Chartered Bank (Kwun Tong, Kowloon City) in Aug 2019

      Interview

      There is a business interview and a HR interview. I am required to role play to deal with difficult customers. The process is smooth and the interviewers are nice.

      Interview questions [1]

      Question 1

      How to deal with customers complaint?
      Answer question