Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Stitch Fix

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Stitch Fix reviews | Stitch Fix jobs | Stitch Fix salaries | Stitch Fix benefits
      Stitch Fix interviewsStitch Fix Customer Service Agent interviewsStitch Fix interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Agent Interview

      2 Aug 2020
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Stitch Fix in Jul 2020

      Interview

      The video interview was split into different parts and I talked to different people in each part. Also I had to complete a writing assessment before the interview, which we then discussed in one of the parts. Overall, the interview felt comfortable but was a little "overkill" for the position.

      Interview questions [1]

      Question 1

      A lot of the questions were what many know as "behavioral" interview questions, such as, "describe a time I had an conflict with a co-worker", etc.
      Answer question

      Other Customer Service Agent interview reviews for Stitch Fix

      Customer Service Agent Interview

      6 Feb 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Stitch Fix

      Interview

      Rather detailed interview process, shadowed a current employee virtually, then two interviews back-to-back I hadn't used the company's product and didn't do super well in the test questions given as part of the application process. I don' think they loved me from the beginning so not sure why they interviewed me. I have a ton of customer service experience but didn't get the job. The employee I shadowed also mentioned they don't get regular raises, just cost of living raises, which is crazy to me.

      Interview questions [1]

      Question 1

      I don't remember honestly. Went over the test questions from the application.
      Answer question
      1

      Customer Service Agent Interview

      29 Sept 2020
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Stitch Fix (Austin, TX) in Aug 2020

      Interview

      An assessment of how you would answer a customer service query followed by an hour and half interview with three employees. There was a shadowing portion followed by a review of your answers to the assessment and a more traditional interview section.

      Interview questions [1]

      Question 1

      How did you deal with a conflict between yourself and a manager?
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      Wren Kitchens
      3.5★Compensation and benefits
      avatar
      Signet Jewelers
      3.8★Compensation and benefits
      avatar
      Vision Express
      3.5★Compensation and benefits
      avatar
      Welcome Break
      3.8★Compensation and benefits