I applied online. The process took 2 days. I interviewed at Sutherland in Jan 2016
Interview
All done online, from application to testing to 'training simulation'. They send you a stream of e-mails to sites to complete the tasks. Until you get to their 'are you willing to work for $9.00 an hour' question, they are all pretty standard, computer skill based questions. The messed up 'personality test', with no correct answers, the typing speed test, the internet speed test, pretty standard work from home interview process.
Interview questions [1]
Question 1
Are you willing to work for $9.00 an hour, and $8.50/hr training period.
I applied online. I interviewed at Sutherland (Dallas, TX) in Feb 2026
Interview
Convoluted interview process. Micromanaging from the onboarding process. Very distrusting interview process, this company is jaded not sure why they are prejudiced against immigrants. Be careful this company will waste your time and efforts without just cause.
couple of steps, could be shortened (remote position) tech test system knowledge role play one way virtual then actual interview. nothing left to say but has to be at least thirty words long good luck.
Interview questions [1]
Question 1
describe dealing with a problem and youre not sure of the solution
Short and to the point, very professional staff and precise questions. if you don't get accepted you can try again later after 1 month which is considered as a second chance.
