I applied online. The process took 2 weeks. I interviewed at Sutherland (Windsor, ON) in Sept 2020
Interview
There were two interviews, the first was a Phone interview with the HR. The second interview was with the Associate manager and the recruiter. The interview process was fairly simple and straight forward. This jobs is best suited for fresher who are just looking to gain some corporate experience.
Interview questions [1]
Question 1
1) Tell me about yourself? 2) Why do you want to work in a support role? 3) Tell me about a time you had to deal with an angry customer
I applied through university. The process took 1 day. I interviewed at Sutherland (Cochin) in Jan 2019
Interview
The process had only one written test. The interviewer asked me and others to write an essay on a topic. I think they were testing our English communication skills.