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      Customer Service Representative - Technical Support Interview

      6 Jan 2020
      Anonymous interview candidate
      Amsterdam
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at SwipeGuide (Amsterdam) in Jan 2020

      Interview

      It was clear that the HR Manager did not review my CV or my LinkedIn profile and the telephone interview was delayed by 1 hour. It was rushed and it did not seem professional.

      Interview questions [1]

      Question 1

      Did I have previous experience in a customer or technical support role.
      Answer question
      avatar
      SwipeGuide response
      6y
      We’re so sorry to hear that you had a negative experience during your interview for the Technical Support role at SwipeGuide. As for the delay in the phone interview: we had a miscommunication regarding the time zones, and we apologize for this. We want you to know that we do value your feedback, and we’re already taking the steps to implement it for future interviews.