I applied online. The process took 4 weeks. I interviewed at TD (London, ON) in Jun 2025
Interview
Pretty straight forward and easy. A phone interview and then a virtual interview. Then you get a response in 2 weeks. Overall the hiring manager was very straight forward about the process and general behavior questions
Interview questions [1]
Question 1
Typical behavioral questions, tell me about a time etc.
I applied online. The process took 4 weeks. I interviewed at TD (London, ON) in Apr 2026
Interview
It was great! Tammy was very accommodating and she is always straight to the point. She was polite. Interview process was the same as others depending on wha specific role you are applying for.
One interview with HR, typical questions, however offer letter was not received until months later. If successful, you’ll receive a job offer (contingent on background & credit checks).
• You’ll go through training (typically 3-6 weeks of paid training on TD’s banking systems, call handling, and customer interactions). Employment began shortly after
Interview questions [1]
Question 1
How would you deal with a difficult customer interaction, and how did you handle the situation, how did you deescalate the situation, and how did you turn this negative interaction into a positive interaction, and what would you do to ensure that the customer left the interaction happy
