I applied through an employee referral. I interviewed at TD (Surrey, BC) in Feb 2021
Interview
it was fairly quick and the questions were not too difficult. They asked experience based questions that revolved specifically around how you provided customer experience. They also asked what you expect your salary to be and if you will be taking transit or if you will be going by car.
Interview questions [2]
Question 1
Detail a time when you have given exceptional customer service. What was the situation and what did you specifically do to make it exceptional.
I applied through an employee referral. I interviewed at TD (Brampton, ON) in Feb 2026
Interview
Panel interview with mostly behavioral and situational questions. How do you manage stress, Deescalate internal/external conflicts etc. Not very difficult structured as a Q/A session managers were patient and understanding.
Interview questions [1]
Question 1
How do you manage stress in a fast paced environment and balance customer service/sales targets.
I applied online. The process took 2 weeks. I interviewed at TD (Vancouver, BC) in Apr 2025
Interview
The interview felt very comfortable and welcoming. The HR is really nice and patient. The questions from the interview are not that hard, just some common questions that most of the people can handle. I have a good impression to this company.
Interview questions [1]
Question 1
Have you met any troubles or difficulties during your past work experiences? How did you deal with it?
Virtual interview, around 30-60 minutes. Firstly, the interviewer reads the document and then enters the question and answer session. About 5-6 questions, asking for examples. You'll be asked if you have any questions at the end.
Interview questions [3]
Question 1
Tell me about yourself and why you’re interested in this role.
