I applied through university. The process took 3 weeks. I interviewed at TD (Calgary, AB) in Dec 2023
Interview
Most of the questions were behavioral questions. They asked about a few scenarios from my previous roles that were all related to customer service experience. Overall it was a smooth process.
Interview questions [1]
Question 1
Tell me about yourself.
Tell me about a time when you had to deal with an angry customer and what actions you took.
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
The process was not complex and the interviewer was friendly. The time schedule for the interview was respected and the lady did not drag it with more questions.
I was stress at the beginning but my interviewer asked me to be relax and confident. It helped me alot
