I applied through university. The process took 1 day. I interviewed at TP (Thanjāvūr) in Apr 2018
Interview
They conducted the campus interview for me. 1st round as usual tell me about yourself and customer care related questions 2nd round will be HR round about salary negotiations and job location confirmation
Interview questions [1]
Question 1
1. how to handle a iphone repair customer issue with the scenarios?
2. Why you want move to Customer care domain?
1st interview with HR, 2nd interview with Operations Manager. I am thinking to join the company but some of the reviews are scary. HR discused about salary and previous employment history. Manager asked why I left previos jobs.
I applied through a recruiter. The process took 2 days. I interviewed at TP (Jaipur, Rajasthan) in Sept 2018
Interview
It has 3 rounds of interview.
1. HR
2. A written test
3. Ops Round
In HR round you will be asked for your introduction and basically they check for the candidate's comms.
In second round they check for you grammar and your written English.
Third round is done by some Manager from operations so that they can see if you good to go.