I applied online. The process took 2 weeks. I interviewed at Tecnet (Victoria, BC)
Interview
I interviewed at their office. They were interviewing several people that day and I met several of them in the lobby. I was pulled into a private room and interviewed both by their HR person, and customer service manager. I was told I had the job within 48 hours.
Interview questions [1]
Question 1
One question was "If a client calls and says their computer is displaying "Boot volume not found" how would you start troubleshooting?"