I applied online. I interviewed at The 20 MSP (Knoxville, TN) in Feb 2026
Interview
There were three interviews. One with the recruiter, one with the Regional Director of Operations and a Senior SysAdmin, and the last with just the Director of Ops. My experience was positive. The questions I was asked by technical leadership were fairly standard, and I felt they were getting a feel for my technical ability while ensuring that my employment would be a good fit for all parties.
Interview questions [1]
Question 1
I'm thinking of a number between 1 and 100. You can ask three questions to narrow it down before guessing the number
The interview process was incredibly simple and efficient. The communication was clear, the steps were easy to follow, and the entire experience felt smooth, professional, and respectful of my time.
I applied online. The process took 1 week. I interviewed at The 20 MSP (Plano, TX) in Nov 2023
Interview
Was asked to a bunch of basic IT questions. What is DHCP, what is a gateway, what to say if a customer calls and says they're webcam isn't turning on, etc...
Interview questions [1]
Question 1
They showed a picture of a windows desktop with the file explorer open. A bunch of file folders had red x's on them. Client is saying he can't connect to these folders. Why?