I applied online. The process took 2 weeks. I interviewed at The Cheesecake Factory (Wayne, NJ) in May 2012
Interview
-application online includes personality test and IQ test
- phone interview first w/ basic questions
- in-person interview with your work group (server) manager more very basic questions and describe a time when you pleased a guest previously
- in-person interview with GM of location final interview, dress formally, and basically approves or disapproves of your hire
- then paperwork filled out
- orientation & a week of 8am pencil and paper and video training (classroom setting)
-a week of on-floor training
Interview questions [4]
Question 1
How important is pace of service to you as a server?
I interviewed at The Cheesecake Factory (Bridgewater, NJ)
Interview
Nice and easy, the process was simple and smooth, they asked about previous experience, and that's really it. If you are looking to work somewhere with higher checks, go here.
I interviewed at The Cheesecake Factory (Washington, DC)
Interview
Pretty straightforward, they ask about your experience and how you would deal with certain customers. They ask about problem solving skills and customer service scenarios. They ask what you want from the job and where you see yourself in 5 years.
Simple interview process. Go in person and answer some basic questions with floor manager and they'll let you know if you got the job or not pretty much right there. Pretty sure everyone will get in.