This was an equally poor interview from our perspective. The position was described to you on the phone prior to your in person interview. During the face-to-face, we outlined the daily responsibilities, including average ticket volume you'd be expected to carry, average time spent on remote support versus onsite support, our standard contract structure and SLA's, the metrics by which you'd be judged, the types of clients you'd be responsible for supporting along with their varied technical environments, the platform and ticketing system we use internally, and we provided examples of technical projects you'd be required to support. When it became clear that you still did not understand the nature of the position, it was obvious that the position was not for you. By choice, we did not to go into details of our compensation package with you because it was completely irrelevant at that point. We do agree that this interview was a waste of time. That said, we wish you luck in your search for your next position.