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      TrueSource

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      Customer Service Representative Interview

      20 Nov 2023
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at TrueSource (New York, NY) in Nov 2023

      Interview

      I had 3 interviews the first 2 interviewers we very nice, made me feel at ease. The last person was short with me, I felt she was bragging about her position & how many people she had under her. She was probably just telling me about the job but it was her tone of voice & her body language. When it came to the “do you have any questions for me” part of the interview I started asking questions & she seemed irritated & short w/her answers. After every one she would ask “do you have any more questions for me” She was so dismissive & I could tell she was done with me & couldn’t wait to end the zoom. Last thing she said was “you will definitely be hearing back from us”. It’s been a few weeks & nothing. Not even an email rejection Why lie? Why give people hope when her demeanor said otherwise. If that’s the person I’d be working for who got annoyed so easily over questions I think it all turned out for the best. I appreciated the opportunity

      Interview questions [1]

      Question 1

      Describe to me in detail your duties in your last job
      Answer question

      Other Customer Service Representative interview reviews for TrueSource

      Customer Service Representative Interview

      13 Nov 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at TrueSource

      Interview

      I went through a long process of 3 separate zoom interviews over the course of one month. One of them was rescheduled after I waited about an hour on the call and wasn't connected to anyone. After my final interview I was told I would be receiving a call from the HR department with an offer for the position. However, two weeks after I was supposed to receive the phone call, I reached out myself since I have not heard anything. I was told over the phone there was a hiring freeze and my application is still on file. I'm very disappointed and feel like as if the poor communication on their end cost me the position

      Interview questions [1]

      Question 1

      Asked about how I felt with previous management at my other job
      Answer question

      Customer Service Representative Interview

      30 Aug 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at TrueSource

      Interview

      3 levels of interviewing. 30 mins each over zoom. it was a nice experience and i got to know HR and a few managers well. They take some time to get to know you.

      Interview questions [1]

      Question 1

      what are your some of your weakness?
      Answer question

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