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      Trupanion

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      Account Manager Interview

      9 Sept 2019
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Trupanion (Seattle, WA) in Jan 2019

      Interview

      The interview process began with the internal recruiter reaching out and conducting a roughly 30 min phone interview. That piece was somewhat informal; them going over the workplace, culture, expectations etc and seeing if I was interested based on that, as well as questions about why I was looking for a new position and my general work history. The second round was an in-person interview with three individuals, each representing a different market (West, Central, East). Each portion was 30 min long, and consisted of what I consider to be fairly standard interview questions, mostly focused on situational questions about my work experience. I was contacted within a few days of the interview about a job offer.

      Interview questions [1]

      Question 1

      What is one situation at your current job where you went above and beyond for a client?
      Answer question
      3

      Other Account Manager interview reviews for Trupanion

      Customer Service Representative Interview

      19 Sept 2023
      Anonymous interview candidate
      Clinton, NC
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Trupanion (Clinton, NC)

      Interview

      Very easy. They were very easy to talk Simple questions to get to know you better and also discussed the company a little. She was very nice and we laughed and talked one of the easiest interviews I’ve ever had

      Interview questions [1]

      Question 1

      Tell us about a time you went above and beyond
      Answer question
      1

      Customer Service Representative (CSR) Interview

      5 Sept 2023
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Trupanion

      Interview

      I had an initial phone interview and a follow up video interview. Both interviews were very pleasant and I enjoyed speaking with each person. I enjoyed learning more about the position and the company as a whole.

      Interview questions [1]

      Question 1

      They asked typical interview questions
      Answer question

      Customer Service Representative Interview

      13 Nov 2023
      Anonymous interview candidate
      Emmitsburg, MD
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Trupanion (Emmitsburg, MD) in May 2023

      Interview

      Very easy and quick process. Found out that I didn’t get the position fairly quickly as well. I feel like I didn’t answer questions in the way that they wanted and had I known what they were looking for, things would have gone differently.

      Interview questions [1]

      Question 1

      Why would you be a good fit for this position?
      Answer question
      avatar
      Trupanion response
      2y
      Thank you for your interest in Trupanion and for sharing your experience! I am sorry to hear that your recent interview did not bring you the good news you were hoping for, but I encourage you to keep an eye on our careers page. Even if it didn't work out for this role, there could be a new position that opens that could be a better fit for you!

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