I applied in-person. The process took 1+ week. I interviewed at Trusted Senior Specialists (Houston, TX) in Jan 2012
Interview
Completed application, met with the call center manager. The interview lasted about 25 minutes and concluded with the interviewer telling me that he was looking for 3 people to fill his open positions. He said I would hear from them within about 2 weeks and I did. It was about a week and a half later. Everyone was very personable.
Interview questions [1]
Question 1
If you had to choose a single word to describe why you are the best candidate for the position, what would it be?