Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      U.S. Bank

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: U.S. Bank reviews | U.S. Bank jobs | U.S. Bank salaries | U.S. Bank benefits | U.S. Bank conversations
      U.S. Bank interviewsU.S. Bank Personal Banker interviewsU.S. Bank interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Personal Banker Interview

      26 Dec 2012
      Anonymous interview candidate
      Normal, IL
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. The process took 6 weeks. I interviewed at U.S. Bank (Normal, IL) in Dec 2012

      Interview

      I applied for the position via indeed.com and got a call from the branch manager a few days later. It was a for an out of state move so he agreed to do a phone interview with me and when the time came closer to him finishing up interviews he would meet with me in person. He scheduled the interview for a week after the initial phone call. when the time came for the first interview we had a long discussion about what my background was with customer service, banking industry, credit knowledge etc and about how I like do be managed. He seemed very intersted in that topic inparticular. He asked me 3 or 4 times. At the end of the hour long phone interview he told me that he wanted to meet me in person and I was a final candidate. I scheulded an inperson 2nd interview for 2 weeks after that. I thought things were going well but then the manager started to act kind of squirrley. He forgot that we never set up an interview time and seemed uninterested on the phone the next time I spoke with him to confirm a time. When I went in for the in person interview (I drove 4 hours mind you) he was 40 minutes late and made me feel like he was annoyed that I was there. He repeated almost every question he had asked me on the phone interview and when I answered he gazed out into the lobby or into the parking lot. The kicker though was when he told me straight up that his reason that he was having reservations about hiring me was because i was moving to the area with my boyfriend and "boyfriend and girlfriends break up". This is blatant discrimination based on marital status. Furthermore he proceeded to tell me that his personal views were that one shouldn't live with someone before they were married. I was there for a job interiview..not a moral debate. He also told me that he didnt see himself there very long and didn't care much for his job and the previous person left the position because he was doing a lot of work and not making enough money. Ok thanks for convincing me not to want to work there! Most of the questions in the interview (both of them) were pretty basic. Name a time when you had to overcome and deal with a difficult customer, how do you handle criticism etc.

      Interview questions [1]

      Question 1

      They were all pretty expected and basic.
      Answer question

      Other Personal Banker interview reviews for U.S. Bank

      Personal Banker Interview

      1 Aug 2024
      Anonymous employee
      Gresham, OR
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at U.S. Bank (Gresham, OR)

      Interview

      Very simple. The manager was very nice. I was asked specific questions regarding how to handle stress and angry customers. I asked how my experience would help me in new position.

      Interview questions [1]

      Question 1

      How do you handle stress and angry customers?
      Answer question
      1

      Personal Banker Interview

      7 Apr 2024
      Anonymous interview candidate
      Appleton, WI
      No offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at U.S. Bank (Appleton, WI)

      Interview

      I was really great. I hope to be apart of the culture. Very good people to talk about growth. Looking forward to working customers & connecting very well. Management team seems very connecting

      Interview questions [1]

      Question 1

      How do you deal with customers
      Answer question

      Personal Banker Interview

      10 Mar 2024
      Anonymous interview candidate
      Minneapolis, MN
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at U.S. Bank (Minneapolis, MN) in Feb 2024

      Interview

      I got an email inviting me to interview the following week. It was in person at the branch with 3 people. it was pretty short and they got back to me quickly with an offer

      Interview questions [1]

      Question 1

      tell me about good customer service
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Barclays
      3.8★Compensation and benefits
      avatar
      HSBC
      3.7★Compensation and benefits
      avatar
      JPMorganChase
      3.9★Compensation and benefits
      avatar
      Bank of America
      3.8★Compensation and benefits