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      Mortgage Servicing Specialist Interview

      9 Nov 2018
      Anonymous employee
      Irving, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at U.S. Bank (Irving, TX) in Oct 2018

      Interview

      Interview process was smooth! Applied online via Indeed. Had a phone interview, just a few questions about me and my experience. Was asked to come in for an in person interview with one of the supervisors. About 30 minutes. Behavioral questions. Said I would know within 2 weeks. Got a call back in less than a week with an offer!

      Interview questions [3]

      Question 1

      Why do you think you would be a good fit for US Bank?
      Answer question

      Question 2

      Tell me about a time when you dealt with a difficult customer. What happened and what did you do to help?
      Answer question

      Question 3

      What would your prior manager say a strength and something you could work on would be?
      Answer question