The interview process at Urban Behaviour is usually simple and friendly. It may start with a phone call, followed by either a one-on-one or group interview, depending on the store. Interviewers often ask about your personal style, your knowledge of the brand, your availability, and how you handle customer service situations. They look for people who are creative, outgoing, and team-oriented. The whole process usually takes about a week, and the atmosphere is casual but professional.