They ask specific questions about job experience: Dealing with customers. name a situation when you were in a difficult situation and did not immediately have a clear answer-what did you do? Name a time when you had to deal with a difficult customer or co-worker, how did you handle it?

Super easy and casual. Asked my availability and previous work experience and then just explained the job to me. Took about ten minutes, just be available and agreeable and you’ll get it.